Milelight Support

How can we help?

Find a quick answer below or send a message. For the best help, include your iPhone model, iOS version, and the Milelight version shown in Settings.

Quick answers

Start here.

Start or stop a drive

Open Drive and tap Start before you head out. Tap Stop when you arrive, then review and save the trip.

Set up Auto Track

In Settings, open Automatic Drive Detection and follow the steps for Always + Precise Location, Motion & Fitness, Background App Refresh, and notifications.

Fix missing mileage

Check that Precise Location is enabled and that Milelight can use location while recording. A manual trip can fill in a drive you missed.

Export a report

Open Insights, choose a weekly, monthly, or yearly report, review it, then use Share PDF. CSV export is available from Settings.

Restore Milelight Pro

Open the Milelight Pro screen and choose Restore Purchases while signed into the Apple Account that made the purchase.

Delete a trip

Open Trips, then swipe a trip to delete it. Detected drives can be discarded during review. Milelight has no online account to delete.

Contact Milelight

Still need a hand?

Send the details and we’ll reply to the email address you provide. Please do not send full route histories, tax documents, payment-card information, or other sensitive records.

Purchase or billing issue?

Apple handles App Store charges. We can help troubleshoot Milelight access, but refunds and billing changes are managed by Apple.

Visit Apple Billing Support